Make sure you're correctly logged in.
- Click on "Sign In" in the main menu
- Sign in using the same email address you made the purchase with.
- Try again downloading the slides
If the problem persists, please contact us.
I have paid for the slides but can't download!
Sign in with the same email address you made the purchase with.
Benjamin Spinola, Co-Founder · SlidesGPT
Published September 19, 2024 · Updated July 28, 2026 · 1 min read
This article is maintained by the SlidesGPT support team and is based on the questions we answer most often.
Still need help?
In case you were not able to solve a problem that occurred with SlidesGPT, drop us a message and our support team will get back to you.
Contact support